About Services Process Why NPG FAQ Contact

Engagement Tiers &
Service Offerings

Four structured engagement models designed to meet your business where it is — whether you need clarity, a focused plan, an active partner, or a full transformation. Every engagement is built around accountability and measurable results.

Choose Your Engagement Level

All engagements begin with a no-obligation discovery call. NPG works with small and mid-size owner-operated businesses across Southern Brazoria County and beyond.

01
Tier 1.1 · Fixed-Scope · Assessment
Diagnostic Sprint
Engagement
Fixed Scope
2 – 3 Weeks
+

The Diagnostic Sprint is for businesses that need clarity before they need a plan. In 2–3 focused weeks, NPG conducts a structured deep-dive across all critical business areas — operations, financials, people, strategy, and market position — and delivers a plain-language assessment of where you are, what's working, and what needs to change. Start here and upgrade to a Tier 1.2 Strategy Sprint when you're ready to move from clarity to action.

Included Deliverables
Initial business intake and owner interview (all six discovery areas)
Current-state business assessment report (4–6 pages, plain language)
Operational and financial health snapshot
Gap identification and priority ranking (top 3–5 areas)
Resource and partner gap map with preliminary introductions
Financial model review (existing model — not a build from scratch)
Assessment debrief session (90 min — findings, questions, discussion)
Pathway recommendation — which next step makes sense, if any
Get Started Start here · upgrade to Tier 1.2 Strategy Sprint at any point
02
Tier 1.2 · Fixed-Scope · Expert Plan
Strategy Sprint
Engagement
Fixed Scope
3 – 6 Weeks
+

You've identified the problem — now you need the plan. A Strategy Sprint delivers a focused, expert-built roadmap for a specific, well-defined challenge. Whether it's a go-to-market approach, an operational overhaul, a pricing restructure, or a critical business decision, NPG brings structured analysis and a prioritized action plan built to execute.

Included Deliverables
Problem definition and scope confirmation session
Targeted research and analysis across relevant business dimensions
Options assessment — 2–3 viable approaches with trade-offs
90-day action plan (tasks, owners, deadlines, success metrics)
Supporting financial analysis or scenario modeling (as applicable)
Resource and partner introductions relevant to scope
Implementation kickoff session (60 min)
One 30-minute follow-up call within 30 days
Get Started Standalone or pairs with Tier 1.1 · natural path to Tier 2
03
Tier 2 · Monthly Retainer · Most Popular
Execution Partner
Engagement
Monthly Retainer
3-Month Minimum
+

Continuous strategic and operational partnership. The Execution Partner retainer keeps your business moving forward month after month — with built-in accountability, active advisory, financial oversight, and connections to the right resources at the right time. This is NPG's core offering.

Monthly Engagement Scope
Full discovery across all six areas (Month 1)
30/60/90-day planning cycle — updated monthly
Weekly or bi-weekly advisory sessions (45–60 min)
Between-session email access (1 business day response)
KPI dashboard setup and monthly tracking (3–6 metrics)
Monthly written progress report (delivered by the 5th)
Financial oversight — actuals vs. budget, cash flow, margin analysis
Operational advisory — process improvement, workflow redesign, SOPs
Strategic refinement — plan updated monthly as conditions evolve
Partner network — warm, structured introductions (no referral fees)
Quarterly business review (90 min, written summary within 48 hours)
Get Started NPG's Core Offering · 3-Month Minimum
04
Tier 3 · Fixed-Scope · 3–6 Months
Transformation Engagement
Engagement
Fixed Scope
3 – 6 Months
+

A comprehensive, structured overhaul of strategy, operations, financial structure, or a combination. Tier 3 addresses situations where a business needs more than momentum — it needs a structural change, a major strategic decision executed properly, or a rebuild of something that is not working.

Full Scope of Deliverables
Deep multi-stakeholder discovery (owner + up to 4 key team members)
Comprehensive business assessment report (10–20 pages)
Financial model build or restructuring (P&L, cash flow, 12–36 month scenarios)
Strategic plan with prioritized initiatives, milestones, and KPIs
Operational process maps and redesign for 3–5 core processes
Standard operating procedures for 3–5 priority processes
Org structure assessment and redesign recommendations
Partner and vendor introductions (minimum 3 vetted)
KPI dashboard design and setup (5–8 metrics)
Monthly progress reports throughout engagement
Final engagement summary and open items register
90-day post-engagement transition plan
Schedule a Consultation Structural overhaul · High-impact engagements

Standalone & Add-On Services

Available as standalone engagements or as add-ons to any active tier. Scoped and priced individually based on complexity and duration.

Financial & Transactional

  • Business valuation and enterprise value assessment
  • Operational due diligence for acquisitions
  • Pricing and contract analysis
  • Operating budget development and variance analysis
  • SBA and small business financing guidance

Operational & Safety

  • Safety program development and assessment
  • Operational risk evaluation
  • Standard operating procedures and technical guides
  • Process improvement and workflow redesign
  • Vendor evaluation and supply chain optimization

Bilingual Services

  • Spanish-language technical deliverables
  • Bilingual training materials development
  • Spanish-language SOPs and process guides
  • Bilingual client communications support

Full-Spectrum Business Advisory

These services can be delivered within any engagement tier or as standalone engagements for businesses with specific, targeted needs.

01

Strategic planning and growth roadmap development

02

Change management and organizational transition support

03

Process improvement and operational efficiency (Lean/Six Sigma)

04

Owner development and leadership coaching

05

Performance management system design

06

Acquisition readiness, buyer-side diligence, and post-acquisition integration

07

Go-to-market strategy and competitive positioning

08

Vendor evaluation and supply chain optimization

09

Succession planning and ownership transition advisory

10

Business continuity planning

Not Sure Which Tier Is Right for You?

Schedule a no-obligation discovery call and we'll identify the right fit together.

Schedule Discovery Call